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Business Process Outsourcing
Leveraging over 30 years of industry experience and in-depth AI technology empowerment, we have buil
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Provide 361 ° service.
Welsend has been deeply engaged in the service outsourcing industry for more than 30 years,
constantly condensing and innovating, creating a unique enterprise ecosystem and providing
personalized and customized one-stop service for partners.
Human Resource Service
Focusing on talent needs in the modern service industry, we have built a trinity innovative service
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Information and Technology
Deep engagement in the integration of digital technology innovation and industrialization practices
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Operational Management Of Smart Parks
Leveraging Shandong’s Call Center industrial foundation, we will build a "Digital, Intelligent and E
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Health Services And Sports Industry
Relying on Welsend Health Workshop, create a "sports health" solution covering multiple scenes such
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Welsend Innovative Products
Welsend Group takes "our services will make you better" as its mission. Over the past 30 years, it h
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Serving various industries to deliver exceptional customer experiences
Since its establishment, Welsend has focused on services and established a lasting and
stable comprehensive strategic partnership with first-class enterprises and institutions in
the fields of public services, communication media, intelligent manufacturing, pan-finance,
transportation, Internet and e-commerce, health care, culture, education and entertainment.
Public Services
Digital transformation of government and public services to improve operational effectiveness and support decision-making.
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Communications And Media
An intelligent drive aims to boost efficiency and value, optimize experiences and risk control, and build a closed business loop.
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Intelligent Manufacturing
End-to-end innovation empowers enterprises to drive collaborative optimization of services and markets, and fuel global growth
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Financial Services
Compliance and risk control, paired with technological empowerment, protect information security, enhance efficiency and quality, and drive business sustainability.
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Transportation
Build a full-coverage, global service system to address multi-scenario efficiency bottlenecks and communication gaps, and achieve efficient closed-loop operations and service resilience.
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Internet And E-Commerce
Backed by ecosystem collaboration, we unlock the full business chain and build a cross-domain collaboration system to achieve dual improvement of experience and efficiency.
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Healthcare
Integrating workflow systems, standardizing data exchange, and strengthening professional training and privacy protection serve to enhance the experience and efficiency of diagnosis and treatment.
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Education And Entertainment
Value-driven content creation and omni-channel user service enhance service responsiveness and experience, while compliance frameworks mitigate risks—delivering comprehensive protection for business operations and return on investment.
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Public Services
Communications And Media
Intelligent Manufacturing
Financial Services
Transportation
Internet And E-Commerce
Healthcare
Education And Entertainment
Committed to providing Clients with a simple,
Efficient, convenient and safe service experience
Welsend is a professional Business Process Outsourcing (BPO) provider focusing on customer
experience management.We delivers customer service, technical support, and sales and
marketing services — enhancing our partners’ brand awareness through every customer
interaction.
30+
Service Experience
210+
Global Sites
300+
Global Clients
500+
Ecosystem Partners
1300+
Recognition & Property
20000+
Global Employees
News Information
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October 22,2025
Welsend Earns 2025 "Golden Headset Awards" – Top 10 Digital Service Benchmarking Enterprises of China's Best Customer Center
October 09,2025
Welsend has been included in Everest Group’s Customer Experience Management PEAK Matrix for four consecutive years. It has once again been rated as a "Major Competitor" in the Asia-Pacific region.
September 23,2025
[Good News] Welsend was listed in the list of 100 key enterprises in the service industry in Shandong Province
September 18,2025
Welsend deeply participates in the formulation of ISO/TC351 standards and national standards, which facilitates the high-quality development of trade in services.
September 18,2025
Welsend Group Participates in the 2025 China International Fair for Trade in Services: Leading the New Future of Modern Services with Wisdom
July 30,2025
AI Empowerment, Global Layout — Welsend Group Debuts at the Service Trade Fair, Sparking a New Wave of AI Going Global
