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Join Us
Join Us
Here, your growth is never defined: we provide a clear path to career advancement, so that every step of the effort has a clear direction;
Equipped with systematic and diversified training resources to help you continuously break through the ability boundary; More open and collaborative team atmosphere, let communication and creation become daily.
If you are eager to display your talents on the vast track and look forward to creating value with excellent partners, then-Welsend is waiting for you to walk side by side!
Call Operation
Taobao Merchant Voice
Work Locations: Linyi |
Open Positions: 20 |
Recruitment Department Division: Welsend Yuanhang
Responsibilities |
Job Requirements |
| 1. Answer calls from website sellers and assist in handling consultations on member store operations, decoration, upgrades and transaction disputes; 2. Solve user problems and improve user satisfaction through professional and high-quality services. |
1. priority college degree or above, non-college degree need to have customer service related work experience, no experience need special remarks employment reasons; 2. Typing speed 30 words/minute; 3. Communication and language expression ability: Putonghua standard, positive and enthusiastic, strong communication and adaptability, affinity; 4. Ability to listen and understand: have risk-sensitive awareness, be able to identify employees' emotions and the risks mentioned, actively report and upgrade; need to perform standardized speech according to business requirements, and deliver high-quality according to business process SOP; 5. Service awareness and interview attitude: attend the interview on time, with good service awareness and interview attitude; 6. Ability to resist pressure: have a correct and positive attitude, be able to think and analyze the user's original sound, and be able to interpret the project purpose well; 7. Learning ability: familiar with office software, skilled use of excle, office, etc. Have the ability to learn work flow and use customer service system, and have the ability to use basic forms; 8. the nature of the job and stability: recognized the nature of the post, there is a long-term willingness to engage in the post. |
Shopping platform work order outbound customer service
Work Locations: Jining |
Open Positions: 20 |
Recruitment Department Division: Welsend Hongyuan
Responsibilities |
Job Requirements |
| Responsible for outbound negotiation and handling of shipping disputes between users and merchants. | 1. Middle school or above, typing speed 30 words/minute; 2. Good communication skills, strong sense of service. |
A shopping platform vip consulting hotline customer service
Work Locations: Jining |
Open Positions: 20 |
Recruitment Department Division: Welsend Hongyuan
Responsibilities |
Job Requirements |
| be responsible for answering calls from vip users and handling after-sales problems of users by answering calls. | 1. Middle school or above, typing speed 30 words/minute; 2. Good communication skills, strong sense of service. |
