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Join Us
Join Us
Here, your growth is never defined: we provide a clear path to career advancement, so that every step of the effort has a clear direction;
Equipped with systematic and diversified training resources to help you continuously break through the ability boundary; More open and collaborative team atmosphere, let communication and creation become daily.
If you are eager to display your talents on the vast track and look forward to creating value with excellent partners, then-Welsend is waiting for you to walk side by side!
Call Operation
State-owned enterprises hotline to answer customer service
Work Locations: Nanning |
Open Positions: 20 |
Recruitment Department Division: Welsend Baiyue
Responsibilities |
Job Requirements |
| Responsible for answering the hotline of state-owned enterprises in Guangxi, providing Clients with high-quality telephone services such as business consultation, business handling, complaint acceptance, suggestion recording, business recommendation, etc. | 1. Education requirements: college degree or above; 2. Work experience: personnel with customer service experience/strong ability, with academic qualifications relaxed to high school/Secondary specialized school; 3. gender is not limited, accept interns, fresh graduates; 4. Good at communication, fluent expression, empathy, love customer service industry; 5. Typing requirements: 30 words/minute, master basic computer operation, good learning and understanding ability. |
English Customer Service Team Leader
Work Locations: Nanning |
Open Positions: 2 |
Recruitment Department Division: Welsend Baiyue
Responsibilities |
Job Requirements |
| As an internationally renowned large-scale best-selling toy brand, English online customer service team is in charge. Responsible for the production and operation management of 10-20 customer service team. | 1. Education requirements: full-time bachelor degree or above, project management experience can be reduced to Junior College; 2. Professional requirements: English level 6/grade 8/IELTS 7 or above is preferred, and project experience can be relaxed; 3. Have management experience in customer service team/cross-border e-commerce team/SHOPEE AliExpress LAZADA and other overseas e-commerce operation teams. |
English text customer service
Work Locations: Nanning |
Open Positions: 10 |
Recruitment Department Division: Welsend Baiyue
Responsibilities |
Job Requirements |
| Responsible for the online customer service of the international tide play hand-run large shopping platform, and online text communication/email communication with European and American users. Provide pre-sale, in-sale and after-sales services, answer customer questions, handle customer feedback questions and complaints, improve service experience, excluding the nature of sales. | 1. Bachelor degree or above, major in English is preferred (CET-6/special 4/IELTS 6/special 8); 2. Barrier-free communication with Clients in English and the ability to read and write; Those who have overseas study/work experience and overseas e-commerce customer service experience such as cross-border e-commerce/SHOPEE AliExpress LAZADA are preferred; 3. English typing is about 45 per minute, and the academic qualifications of strong/experienced personnel can be relaxed to Junior College and CET-4. |
