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Join Us
Join Us
Here, your growth is never defined: we provide a clear path to career advancement, so that every step of the effort has a clear direction;
Equipped with systematic and diversified training resources to help you continuously break through the ability boundary; More open and collaborative team atmosphere, let communication and creation become daily.
If you are eager to display your talents on the vast track and look forward to creating value with excellent partners, then-Welsend is waiting for you to walk side by side!
Call Operation
Thai language customer service
Work Locations: Nanning |
Open Positions: 5 |
Recruitment Department Division: Welsend Baiyue
Responsibilities |
Job Requirements |
| Responsible for the online customer service work of the international tide play hand-run large shopping platform, and online text communication/email communication with Thai users. Provide pre-sale, in-sale and after-sales services, answer customer questions, handle customer feedback questions and complaints, improve service experience, excluding the nature of sales. | 1. Bachelor degree or above, Thai major is preferred. Thai language and customer barrier-free communication, have the ability to read and write; 2. Those who have studied abroad/work experience in Thailand, cross-border e-commerce/SHOPEE AliExpress LAZADA and other overseas e-commerce customer service experience are preferred; 3. Thai typing is about 45 per minute, and the academic qualifications of strong/experienced personnel can be relaxed to Junior College. |
Vietnamese language customer service
Work Locations: Nanning |
Open Positions: 5 |
Recruitment Department Division: Welsend Baiyue
Responsibilities |
Job Requirements |
| Responsible for the online customer service of the international tide play hand-run large shopping platform, and online text communication/email communication with Vietnamese users. Provide pre-sale, in-sale and after-sales services, answer customer questions, handle customer feedback questions and complaints, improve service experience, excluding the nature of sales. | 1. Bachelor degree or above, major in Vietnamese is preferred. Vietnamese and customer barrier-free communication, literacy; 2. Those who have studied abroad/work experience in Vietnam in the past, cross-border e-commerce/SHOPEE AliExpress LAZADA and other overseas e-commerce customer service experience are preferred; 3. Vietnamese typing is about 45 per minute, and the academic qualifications of strong/experienced personnel can be relaxed to Junior College. |
E-commerce platform online typing customer service
Work Locations: Weifang |
Open Positions: 15 |
Recruitment Department Division: Welsend Hongyuan
Responsibilities |
Job Requirements |
| 3C electronic products official self-operated store products pre-sales consultation, order inquiry, product use, after-sales goods return and exchange, maintenance, complaints and suggestions, etc; 1. Pre-sales: According to the user's consultation on the questions before purchasing the goods, answer the corresponding questions to introduce the product advantages, and guide the order placing (this guide is not for sales without marketing assessment, but this item needs to be implemented); 2. After-sales: problems arising from the purchase of goods, such as the handling of goods return, exchange, maintenance and other problems, complaints and suggestions and other questions. |
1. College degree or above; 2. Putonghua standard typing speed is fast, and those with customer service related work experience are preferred; 3. Good expression ability, anti-pressure ability, service consciousness, good listening consciousness, can basically understand the questions asked and answer them; 4. Typing speed (40) words/minute. |
