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Join Us
Join Us
Here, your growth is never defined: we provide a clear path to career advancement, so that every step of the effort has a clear direction;
Equipped with systematic and diversified training resources to help you continuously break through the ability boundary; More open and collaborative team atmosphere, let communication and creation become daily.
If you are eager to display your talents on the vast track and look forward to creating value with excellent partners, then-Welsend is waiting for you to walk side by side!
Operations Management
Field Dispatcher
Work Locations: Chongqing |
Open Positions: 1 |
Recruitment Department Division:
Responsibilities |
Job Requirements |
| 1. Real-time monitoring of traffic index data on the large screen of on-site operation, monitoring of the status of front-line agents and timely feedback of abnormal situations on-site management and follow-up coordination; 2. Timely synchronous on-site arrangement and coordination of manpower for changes in traffic and business volume during the day; 3. Establish a data model for data monitoring, maintain and analyze key data indicators, actively discover and identify business problems, conduct in-depth data analysis, and provide prediction and early warning support for business discovery problems. |
1. Bachelor degree or above; 2. At least 1 year of central control management experience in consumer electronics, operators, banks and other call centers is preferred; 3. Familiar with the business process of call center industry, with outstanding communication and coordination ability, monitoring and management ability, team cooperation ability, execution ability and strong dedication; 4. in Chongqing settlers priority. |
Trainer
Work Locations: Chongqing |
Open Positions: 4 |
Recruitment Department Division:
Responsibilities |
Job Requirements |
| 1. Learning and inheritance of business knowledge, undertaking new employee training, daily business improvement, new product training, professional quality improvement, service skills improvement training, etc; 2. Optimize and improve the training management system, optimize the completed training materials, and submit and update them to the knowledge base on a monthly basis; 3. Routinely check whether the knowledge base is perfect and optimize the content of the knowledge base. |
1. Age: Full-time bachelor degree or above; 2. Professional requirements: electronics, communications, computer and other engineering majors; 3. must have more than 2 years of internal training experience in enterprises; 4. Teacher qualification certificate is preferred; 5. Strong dedication and sense of responsibility. |
Team Leader
Work Locations: Chongqing |
Open Positions: 4 |
Recruitment Department Division:
Responsibilities |
Job Requirements |
| 1. responsible for the daily management of the daily operation of the group, business management timely upload issued; 2. Be responsible for the daily communication and answering questions of the employees in the group; 3. Be responsible for the closed-loop management of all problems in the team; 4. Each TL must do the Agent team business managed by itself for at least one day every month to understand the business development direction and the problems that employees may encounter and form solutions; 5. need to have time management awareness, time planning for each business, and output business planning table. |
1. Education level: College degree or above in regular colleges and universities 2. Professional requirements: electronics, communications, computer and other engineering majors 3. Working experience: at least 1 year working experience in the same position in consumer electronics, operators, banks and other related industries, with a team of at least 15 people 4. Skill requirements: computer typing at least 60 words/minute; Proficient in MS Office tools; 5. Personal quality requirements: ① Have strong organization and coordination ability, the ability and method to effectively mobilize the enthusiasm of the team, have strong management ability and communication ability, and require report production experience and good writing ability; ② articulate, strong expression ability; logical thinking ability; ③ Dedication and strong sense of responsibility; ④ Have a good sense of cooperation and service; ⑤ Good communication skills and adaptability; Have good organization and coordination, pressure tolerance. |
