Senior Management Position
General Manager of Zhisheng Delivery Center 2
Work Locations: Chuzhou |
Open Positions: 1 |
Recruitment Department Division: Welsend Zhisheng
Responsibilities |
Job Requirements |
| 1. Be responsible for the operation and management of the company's affiliated sites, be able to independently set up and lead the team, organize and carry out project meetings, listen carefully to the analysis reports of various projects, make timely strategic adjustments, and dare to take responsibility; 2. Analyze each business every month, formulate the next promotion plan and the entry strategy of new projects, and solve the problems in the project work in time. According to the situation of the project team, do a good job of business management implementation; 3. Organize regular training for team personnel, timely understand the feedback information from all levels, grasp the real needs of customers, and adjust the work plan in time to satisfy customers; 4. According to the company's project development needs, reasonably allocate the work of the proposed personnel, supervise the process, report the development to the company's leaders in a timely manner, and communicate and coordinate with other executive departments; 5. Be responsible for preparing annual, quarterly and monthly work plans and objectives, submitting them to the general manager on time, and earnestly implementing them, so as to have weekly reports, monthly inspections and annual summaries; 6. Complete the business communication, contract signing, payment collection, maintenance and other follow-up work of the project within the responsibilities authorized by the company; 7. Actively lead the team responsible for the project to implement the company's various rules and regulations, improve the implementation, and complete the relevant tasks assigned by the superior on time. |
1. College degree or above, rich team management and project construction experience from 0-1, strong communication and coordination ability, and skilled use of office software; 2. At least 5 years of BPO call center project operation and management experience, including online, voice, work order and other full-mode operation experience and familiarity; 3. the management range of more than 300 people, the number of parallel business management in more than 5, single business volume> 50 people; 4. can go deep into the business, understand the business, close to the business delivery, good at the promotion of delivery; 5. Have the courage to expose problems, face the difficulties of returning to camp, and actively attribute inward to find solutions. At the same time, they can have the awareness of outward coordination and demand raising and the ability to coordinate resources; 6. The management and employment standards are clear, there is a team gradient start-up plan, and there are successful training cases in history; 7. Strong awareness of compliance risks and excellent ability to control operational risks. |
Recruiting the Head of Outsourcing Center
Work Locations: Hangzhou, Chengdu, Weifang |
Open Positions: 1 |
Recruitment Department Division: Talent Service Division
Responsibilities |
Job Requirements |
| 1. responsible for the development and implementation of a comprehensive recruitment strategy to ensure that the company can attract and retain talent; 2. Responsible for leading and managing the recruitment team, monitoring the recruitment progress, ensuring the work efficiency of the team members and the professional development of the members; 3. Responsible for working closely with business departments to understand their talent needs and provide customized recruitment solutions; 4. responsible for monitoring and optimizing the recruitment process, improve human efficiency, improve recruitment efficiency and quality; 5. Responsible for establishing and maintaining a strong talent pipeline to ensure that the company can respond quickly to talent needs. |
1. Bachelor degree or above, human resource management, business administration or related major is preferred, more than 5 years of recruitment work experience, at least 2 years of recruitment team management experience, and sales recruitment management experience is preferred; 2. familiar with the recruitment process and talent market trends, have excellent communication and coordination skills, can communicate effectively with different departments and levels of personnel, have data analysis skills, can use data to drive decision-making, skilled use of various recruitment tools and systems; 3. Good thinking mode and interpersonal coordination ability, outstanding in systematic thinking and synergy; 4. adapt to certain overtime or travel; 5. Proficient in using WPS office software and intelligent office tools. |
Senior Process Specialist
Work Locations: Hangzhou, Chengdu, Weifang, Beijing |
Open Positions: 1 |
Recruitment Department Division: Management Engineering Department
Responsibilities |
Job Requirements |
| 1. process system and architecture design: leading the company's process system and process architecture design; 2. Process diagnosis and optimization: identify business pain points, promote the implementation and landing of process projects, and realize end-to-end pull-through of business processes; 3. Process internal control: responsible for establishing process operation supervision process and system, establishing regular and special process supervision and execution mechanism, creating process culture and standardizing process management; 4. Process change project management: it can lead the management of the whole life cycle of process change projects, including demand molecules, scheme design, effect evaluation, etc; 5. process empowerment: familiar with the process management methodology and tools, the results of specific business application promotion and training empowerment; 6. Process informatization: do a good job in the process of information system construction and optimization. |
1. Bachelor degree or above, at least 2 years of process management experience in group enterprises. Familiar with the group process operation; Consulting company management experience and enterprise process management experience is preferred; 2. Successfully led or participated in enterprise-level change projects, be good at finding and solving problems, have strong communication and promotion ability, and be good at summarizing and refining; 3. Excellent organization, communication and coordination ability, decisive handling of affairs, direct face of conflicts in the landing process, and can propose win-win solutions and effective solutions; 4. Others: open, learning and planning ability, strong execution, excellent project management ability. |
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