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Join Us
Join Us
Here, your growth is never defined: we provide a clear path to career advancement, so that every step of the effort has a clear direction;
Equipped with systematic and diversified training resources to help you continuously break through the ability boundary; More open and collaborative team atmosphere, let communication and creation become daily.
If you are eager to display your talents on the vast track and look forward to creating value with excellent partners, then-Welsend is waiting for you to walk side by side!
Overseas Zone
Cross-border e-commerce English consultant
Work Locations: Weifang |
Open Positions: 1 |
Recruitment Department Division: Research and Development Agency
Responsibilities |
Job Requirements |
| 1. Responsible for handling online and email inquiries from overseas Clients, providing pre-sale, in-sale and after-sale services, answering customer questions and facilitating transactions; 2. Quickly handle customer feedback and complaints to improve service experience; 3. for abnormal problems in a timely manner to the superior feedback. |
1. Education requirements: Junior College or above is required, English major is preferred, and non-English major needs to have a certificate of CET-4 or above; 2. Work experience requirements: barrier-free communication with Clients in English, ability to read and write, previous study abroad/work experience or English customer service experience/cross-border e-commerce customer service experience/overseas e-commerce customer service experience such as shopee AliExpress lazada is preferred; 3. familiar with commonly used office software, understand the basic e-commerce platform operating rules. |
